The DBRT system allows users to manage communications and notifications via a opt-in or opt-out capability, Email communications and notifications are sent to user’s emails address from the DBRT system, The Opt-in or Opt-Out feature allows users to select which level of communications or notifications they wish to receive.
The types of email notifications that you receive will depend on the option selected.
There are two options for email notifications:
Unsubscribe | |
---|---|
Account Creation | No |
New Ticket Received | No |
Message received from a ticket | Yes |
Password Expiry Alert | No |
Password Expired | No |
Forgot Password | No |
Ticket Created | No |
Ticket Closed | No |
Off Ramp Survey | No |
You can Unsubscribe from emails by two methods:
1. Select Unsubscribe from the footer. | |
2. Select Confirm from the confirmation page. |
1. Go to your Email Message settings in your “My Account” | |
2. Select Edit | |
3. Select the appropriate email setting | |
4. Select Save |